2009-04-16 / News

Ga. Department of Agriculture answers consumer questions

Prepared by the Georgia Department of Agriculture, Office of Public Affairs Tommy Irvin, Commissioner Call Consumer Q's Hotline at 1-800-282- 5852

Consumer Alert/Recall: Best Buy Announces the Recall of Certain Insignia 26-Inch Flat-Panel LCD Televisions Due to Fire Hazard.

The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. Name of Product: Insignia 26-inch flat-panel LCD model ISLCDTV26 televisions; Units: About 13,300; Importer: Best Buy Co. Inc., of Richfield, Minn. Hazard: The television's power supply can fail, posing a fire and burn hazard to consumers. Incidents/Injuries: Best Buy has received two reports of fires that included damage to the television and wall. One consumer reported minor burns to the hands. Description: This recall involves Insignia 26-inch flatpanel LCD televisions, model number IS-LCDTV26. The model number is printed on the back of the television and the word "INSIGNIA" is printed on the bottom front. No other Insignia model televisions are involved in this recall. Sold exclusively at: Best Buy stores nationwide, at www.bestbuy.com, and www.bestbuy forbusiness.com from August 2005 through June 2006 for about $800. Manufactured in: China; Remedy: Consumers should immediately stop using the recalled televisions and contact the Best Buy hotline to receive a gift card for the value of a replacement television. Consumer Contact: For additional information, contact Best Buy at (800) 233-0462 between 9 a.m. and 9 p.m. CT daily, or visit the firm's Web site at www.bestbuy.com

Q: I've noticed that not all food products that contain calcium state on the label that they help to prevent osteoporosis. This is a serious health problem, why aren't they required to provide this information?

A: A number of food products contain calcium but in order to make a health claim related to the link between calcium and osteoporosis, the product must contain at least 200 milligrams of calcium and must be a form of calcium that can be absorbed easily by the body.

Q: I work in a grocery store and the new store manager instructed me to open, re-wrap, price and date some expired luncheon meat. Is this legal or safe?

A: Yes, but only if the luncheon meat was originally cut and wrapped in your grocery store and is still wholesome and fit for human consumption. On the other hand, it is illegal for grocery stores or any retail food establishments to re-package and re-date a manufacturers' food product, and offer it for sale. If the meat in question was not cut and wrapped in your store contact our Consumer Protection Office at 800- 282-5852 and register a complaint. Since you work in this store, if you would prefer that we not use your name when investigating the complaint, simply tell us that you would like to register an anonymous complaint.

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